"Using
the survey information for improving Bay Federal Credit Union has allowed
us to get closer to our strategic goals of improving employee and member
satisfaction. The tool was so efficient that we are now able to spend
more time analyzing and making changes instead of spending valuable
time gathering data."
Carrie Birkhoffer, CEO
Bay Federal Credit Union
"Instant
information that makes a difference - that's Webfeedback. Using Webfeedback
helps our committee fulfill our commitment to deliver value that meets
our customer's needs - and we know what they need because it's easy
for them to use and give us the information using Webfeedback."
Camille Smith
Volunteer, Women in Business,
Santa Cruz Chamber of Commerce
President, Work In Progress Coaching
"In
early 2004 the Santa Cruz Chamber of Commerce Women in Business Committee
had the opportunity to use webfeedback to improve the way we get information
and evaluation from those attending our quarterly networking luncheons
and annual Networking Extravaganza event. The
responses we receive from attendees help us improve our marketing
dollars and provides us information so we can immediately act on attendee
requests and suggestions.
Webfeedback
has significantly improved the way we respond to our members and dramatically
reduced the amount of work required to help us set direction for future
events. Webfeedback has raised the bar on our events and helped to
focus our efforts!"
Marta
Hotell, Chair
Santa Cruz Chamber of Commerce
Women in Business Committee